Jaiye Music Distribution - Privacy Policy
1. THE INFORMATION WE COLLECT AND WHEN
2. HOW WE USE THE INFORMATION COLLECTED
3. FOR HOW LONG DO WE STORE IT?
4. HOW WE SHARE INFORMATION
5. TRANSFER TO OTHER COUNTRIES
6. CHILDREN
7. HOW WE PROTECT YOUR INFORMATION
8. YOUR RIGHTS, HOW TO CONTACT US AND COMPLAINTS
9. CHANGES TO THE PRIVACY POLICY
10. COOKIES
We take your privacy rights very seriously. Jaiye and our subsidiaries and
affiliates (“Jaiye”) collect and process some personal information about you
and we want to take some time to tell you about it. This privacy policy
(“Privacy Policy”) is intended to help you better understand what and how
we collect, use, store, share and protect your information when you visit our
website or use our app and services.
Throughout this Privacy Policy we’ll refer to our website and app and our
other services collectively as “Service” or “Services”.
We are Jaiye, a French based company located in Paris. This Privacy
Policy does not apply to any third party services or websites.
By using our Services, you agree that you have understood the content of
this Privacy Policy.
If you don't agree with the terms of this Privacy Policy, or if you’re under the
age of 18, please don't use our Services.
1. The Information We Collect and
When
In connection with the Services, we collect and store personal information
about and from you when you
• Visit our website
• Register on and use our app and/or website
• Upload music through our app and/or website
• Make a payout through our app, website and the provided payout
method
• Make a payment through our app, website and the provided payment
methods
• Contact customer support or in any other way contact us
• Connect to us through third party services
• Connect to third party services via us
• Sign up to one of our newsletters
Registration data
When you create a user account with the Services, we will ask for
username, artist name, password, mobile phone number, email address,
date of birth, address, and country.
If you connect to the Service using credentials from a third party like
Google or Facebook, you authorize us to collect your authentication
information, such as your username and encrypted access credentials. We
may also collect other information available, like your name, profile picture,
age, country, hometown, email address, date of birth and gender.
Music upload and creator data
When you upload music via our app or website, some additional personal
information is provided by you when you do. This includes:
• Audio files
• Track/album titles
• Artwork
• Artist name
• Name of songwriter(s)
• Name of other contributors (if applicable)
• Information on whether you’re a label, artist, manager or producer
etc.
We also collect information about how your music streams on distribution
platforms.
Usage information
When you use or interact with the Service, we collect information about
how the Service is accessed and used. This information includes:
• Information on how you interact with our Service
• Content that you post to the Service; and
• Technical data, which may include URL information, location, session
time, cookie data, which ad platform you came from, IP address, and
the device and network ID you are using to access or connect to the
Service.
Payment Data
When you make a payout through our third party payment provider, we
may receive information like personal identification number, name,
address, VAT-number and whether you’re a private person or a business,
from them. We only obtain enough information to be able to make the
payout, to comply with our legal (including, but not limited to, tax)
obligations and to prevent and detect fraud.
When you make a payment through a third party provider, we may receive
information like name, address from them. We only obtain enough
information to be able to process the payment, comply with applicable laws
and third party provider terms as well as provide you with services.
Information from third party sources
We may integrate with third party sources from time to time and may
receive information about you from them.
If you choose to use features provided by Jaiye that connect to your third
party online profiles, accounts or services, we may collect information upon
your approval. For example, if you prelove an Jaiye.io release on Spotify,
we may collect information from Spotify about your listening activity.
2. How We Use the Information We
Collected
We will process your information for the following purposes:
• To administer your account, to enable and provide the Services and,
if applicable, provide integration with a third party.
• To provide, personalize and improve your experience and any
advertising made available on or outside the Service;
• To make sure the Service is technically functional and to develop
new products and services.
Analyze your use of the Service and how you interact with our ads to
be able to make great business decisions.
• To communicate with you for Service related or research purposes
via emails, notifications, text messages, or other ways of messaging
you, which you have agreed to receive.
• To communicate with you, either directly or through one of our
partners, for marketing and promotional purposes via emails,
notifications, or other messages, subject to your consent.
• To promote the Service, either within or outside the Service.
• To process your payouts, payments and prevent or detect fraud.
• To enforce this Privacy Policy, the Terms of Use and any other terms
that you have agreed to, including to protect the rights, property, or
safety of Jaiye, its users, or any other person, or the copyright-
protected content of the Service.
• As otherwise stated in this Privacy Policy.
3. For How Long Do We Store It?
The data we collect from you will be held for as long as:
• You use our Services
• We have to because of legal reasons and obligations
• We need to process any payments remaining and/or owed to you
• We need to, to prevent fraud, stream farming and any criminal
activity
4. How We Share Information
We never share or sell your personal data to third parties for their own
purposes. We only do this for the purpose of providing you with and enable
the Services as well as provide us with services.
Music platforms/services and partners
The information you provide us when you register and upload a song via
our app and/or website, will be used to perform and provide our Service, by
delivering it to the music services, platforms and partners. When delivering
the music to the platforms, we provide them with:
• Audio file & track/album version (if applicable)
• ISRC (International Standard Recording Code). A unique code
created for every individual track.
• UPC (Universal Product Code). A unique code created to summarize
the release on a product level.
• Track/album titles
• Artwork
• Artist name and full name
• Name of contributors (if applicable)
Payouts
When requesting to receive a payout, we share your email address, name
and phone number with the payout provider Paypal, for them to be able to
facilitate your payout.
Marketing and advertising
We may share your information with advertising partners in order to send
you promotional communications about Jaiye. If you have agreed to
receive newsletters from us, you can unsubscribe to these at any time, by
clicking “unsubscribe” in the bottom of the email.
Service providers and others
We may from time to time share your information with service providers to
perform functions and process user data and help provide our Services,
consistent with this Privacy Policy. Where a third party processes user data
on our behalf (e.g., a hosting service provider), it is subject to security and
confidentiality obligations consistent with this Privacy Policy and applicable
law. Where a third party processes user data on its own behalf, its
processing is subject to its own Privacy Policy and applicable law.
In addition to the above, we may also share your information with third
parties for these limited purposes:
• To allow a merger, acquisition, or sale of all or a portion of our assets
• To respond to legal process (e.g., a court order or subpoena), if we
believe in good faith that it is necessary to do so
• To comply with the requirements of mandatory applicable law
• To protect the safety of any person
• To protect the rights and property of Jaiye, including to enforce the
Agreements and any other terms that you have agreed to
• To address fraud and resolve disputes
• To address security or technical issues
• To publish anonymised or pseudonymised data about the use of the
Service
• To allow other companies in the Jaiye group to use your information
as specified in this Privacy Policy.
5. Transfer to Other Countries
If you’re a resident of Switzerland or the EEA, you understand that your
information may be transferred to and stored outside of that area. The
country it is transferred to might not have the same protection laws as your
country. However, if we do transfer your information, we will make sure that
we protect your personal data in accordance with the GDPR requirements
and set up contracts with those parties to ensure this.
6. Children
We do not let children under the age of 18 to register with our Services and
therefore, we do not knowingly collect personal information from children. If
you are under the age of 18, please do not provide us with any personal
information. If you are a guardian of a child under the age of 18 and
become aware that your child has provided personal information to us,
please contact Customer Support and you may request to access any
information stored and/or cancel the Service.
7. How We Protect Your information
Your security is important to us. We always do our best to maintain
administrative, technical and physical safeguards to help protect your
personal information from loss, misuse, unauthorised access, disclosure,
alteration or disclosure.
Since the Internet can’t be 100% secure, make sure you protect your
password and username to prevent anyone from accessing your
information.
8. Your Rights, How to Contact Us and
Complaints
You are always entitled to receive information on data we have on you, free
of charge. You also have the right to request to be erased and to get any
inaccurate personal data blocked or corrected. Where we rely on consent
to process your data, you can withdraw this consent at any time. Contact
us!
To send a request, please contact us at Customer Support with your name,
username and the email address you used when you registered with us.
If you’re not happy with how we handle your information, please contact us
hello@jaiye.com
If you have a complaint in relation to the processing of your data, you have
the right to lodge a complaint to the supervisory data authority. The contact
details of the French supervisory data authority can be found here.
9. Changes to the Privacy Policy
We may make changes to this Privacy Policy. If we make changes, we’ll
notify you by either displaying a notice within the Service or by sending you
an email. If the change is minor, we’ll just make the changes here. Please
make sure you read the Privacy Policy carefully. If you do not want to
continue using our Service under the new version of the Privacy Policy,
please terminate your account.
10. Cookies
We and others working on our behalf employ cookies and related
technologies to store information on or read information from your browser
or device. They help us improve your experience, our Service and our
marketing activities.
Your web browser is probably set to accept cookies by default. You can
choose to change this to remove and reject cookies. If you do, this might
affect certain features on our Service and some things might not work. If
you use our Service on a mobile device, you can limit tracking and
targeting in relation to ads. We cannot, however, control these opt out
processes. You can also check www.aboutcookies.org to find out more on
how you change your browser settings.
Sometimes we use pixel tags. The pixel tags are placed on certain web
pages and when you access those web pages, the pixel tag generates a
generic notice of the visit and permits us to ser or read our cookies. They
are used together with cookies to track activity on a site by a particular
device. If you turn off cookies, we can only see anonymous website visits.
We may use the following types of cookies:
1. Strictly necessary cookies. These cookies are required for the
operation of our site.
2. Analytical/performance cookies. They allow us to recognise and
count the number of visitors and see how visitors move around our
Services. This helps us improve our Service.
3. Mobile Device Identifiers and SDKs. Sometimes we use or partner
with app developer platforms that use mobile SDKs to collect
information, such as mobile identifiers (e.g., IDFAs and Android
Advertising IDs) and information connected to how mobile devices
interact with our Service and those using our Service.
